Uniquely40 and Ms. Eva We're Blogging: Virtual Administrative Assistant

Sunday, April 15, 2012

ACCOUNTABILITY. INTEGRITY. LIABILITY (A.I.L.)

Accountability. Integrity. Liability.

Okay, one of my clients needed a PowerPoint Presentation, he wanted it nicely done. He send me notes on how it should be prepared and how it should look, but he didn't send the topic of the PowerPoint. I spoke to him over the phone about this and he told me to pick a SUBJECT. I was stun and my jaw dropped. I said, "Did I hear you correctly, you want me to pick a topic." He said, "Yes". I told him, I could prepare anything with that answer. He later told me, he’s in school and he couldn't run his business and prepare presentations for school. I found out his major, along with his notes I took it from there.

And, yes he is a long standing client and he understood that this was outside his retainer and will be invoiced differently. I am very honest with my clients, I could have done the presentation without the knowledge of his major, but I did not want to think about the end result. At least now he had a chance to get the grade he deserves, don't worry he was involved in this; we’re talking about a college degree and not a high school diploma. In this business, it is not always about money but integrity.

Integrity is missing from some inner being; sometime it is about going after that dollar and not giving a damn who gets hurt in the process. Accountability is also missing, wrong deals mostly ends up hurting individuals and some have been driven to suicide; prime example, the mortgage scheme perpetrated in the early 2000's. So many individuals lost their homes and ended up homeless. The companies and individuals that created this problem were not held accountable for this deed.

Okay, I am getting off the subject again; accountability in a Virtual Administrative Assistant business is very important. A virtual administrative assistant is sometimes the first person a clients’ customer comes in contact with; you must have the knowledge, compassion or the right answers to get that customer attention. Anything you say to the clients’ customer makes you liable, anything you do for your clients’ customer makes you liable. If you do not believe this, ask your clients who he or she will blame if a deal falls through and you were involved in all the proceeding. To all administrative assistant, may you be virtual or not, make sure your have your professionalism entact. This will make all the differences in the world, and you will be able to work any profession. (A.I.L.)

Now back to my original story, my client needed a PowerPoint presentation prepared, because it was under special circumstances (college presentation that will be graded), my client needed to be involved. I could have ran with any idea and created a great presentation but in the end would he have passed the course. ACCOUNTABILITY. INTEGRITY. LIABILITY. (A.I.L)

Phyllis L Jackson
Ms. Evas' President
Uniquely40's CEO/ Founder

MS EVA
Multi Service Excellent Virtual Assistant
Your Outsourcing Professional Assistant
Supporting Business Anywhere, We're Worldlide
http://www.excellentvirtualassistant.com/
718-673-9223

Uniquely40
http://www.uniquely40.com/
We Do More Than Just Typing
800-648-1093
Skype: uniquely40

Monday, February 20, 2012

Elderly Comic Relief !!! - Have You?

ELDERLY COMIC RELIEF

I am on my computer more than 10 hours a day; my computer is my world. I have my clients' project, names, schedule on my computer. They projects are organized, sometime mine are not and I am slowly begining to realize that. Let me share this with you, my nephew have started laughing at me because, I have started calling him by his sister's or cousins' name. It was just a short while ago, I starting laughing at my mom's for doing the same thing, she is 77 years old and I am still being called by my siblings name. Now I am going through ELDERLY COMIC RELIEF!!! What a pay back. But what he fail to realize is, it will happen to him and I gonna to be laughing, of course, I'll be a 104, but it will be worth it. (LOL). So read on, if this is you, laugh at yourself because someone eventually will laugh at you.

Have you ever wonder why you've forgotten where you placed things? Is senility setting in or is it just carelessness? Have you ever wonder why you've walked out of one room into another and you can't remember why you've entered the room?

Have you started a conversation with someone and forgotten what you were talking about? Have you started driving and forgotten why you are in the car and where you are going; so you continue to drive hoping it will come back to you? Have you walked out of your house without your keys, close the door, and start looking for the keys because you know you have them?

Have you started calling relatives, friends and your kids by someone else's name and get angry because they wouldn't answer you? Have you went to the grocery store, started shopping with a cart, went down the aisle to get an item and returned to your cart, and you couldn't figure out which shopping cart was yours because you couldn't remember what items you placed in the shopping cart? Is this stupidity or a no care attitude?

NO, IT IS PAY BACK TIME, YOU HAVE AGED (LOL) WHEN YOU WERE YOUNGER YOU SHOULDN'T HAVE LAUGHED AT ELDERLY PEOPLE WHEN THEY'VE FORGOTTEN THEIR WAY OR CALLED YOU BY YOUR SISTER OR BROTHER NAME. NOW YOU HAVE BECOME THEM (LOL)